Saturday, May 11, 2019
Conflict Resolution - Mediation 2 Essay Example | Topics and Well Written Essays - 2500 words
Conflict Resolution - Mediation 2 - try out ExampleUnlike arbitrators, the mediator has no legal authority of imposing any decision rules scarcely relies on persuasion in order to reach an agreement to the strife. The deal involves confidential meetings with the participants where the mediator has no liberty to reveal what the participant said during the meeting without the express consent of the participant. The mediation process involves key out steps which take the opening maintainment at the meetings, teaching method phase, options (alternatives) generation phase, negotiation phase and blockage phase (Billikopf 1). The opening statement involves setting the rules of engagement like confidentiality requirements and ground rules of approaching the negotiation phase. The education phase of the mediation phase entails setting the perspectives of the dispute, the key needs of each disputant and feelings of each party to the dispute. At this stage, the disputants are required to relive themselves of any negative feelings towards each other and confidently state their desired outcome towards the dispute. The alternatives seeking stage involves brainstorming and searching for the viable alternatives of ending the dispute. The negotiation parties search the alternatives of ending the dispute at the negotiation stage while the final stage includes closing the dispute with the most viable and mutually agreed solution of settlement (Billikopf 2). Transformative dispute mediation style involves an luck for moral growth and empowerment of the parties to the dispute. The mediator will encourage the debate to the run afoul and direct the process while adhering to the ground rules set by the parties. Problem solving mediation sees the conflict as a short term situation that needs a solution whereby the mediator acts as an expert in finding the solutions to the settlement. The mediator can adopt a party controlled approach whereby discussions include broad questi ons and allowing emotions or an evaluative approach whereby emotions are limited and have authority to direct the discussions. Some principles to mediation include openness, balanced approach, resourcefulness, inspiration and tactfulness in approaching the mediation process. The mediator should extend impartial and so-so(p) during the mediation process while disclosing any potential instances that may cause conflicts of interest. The mediator should build trust to the process by showing his confidence and trust which is demonstrated by his or her ability to smile, listen, remain tactful and build cordial relationships with all the disputants. The mediator should undertake the responsibility of ensuring no potential instances that chip in to conflict of interest which can jeopardize his impartiality and neutrality to the mediation process. Emotions such as anger, glumness and shame should be avoided during the mediation process since they may result to defensiveness or criticism during the mediation process. During a party-mediated process, the mediator should conduct the mediation process in a manner which ensures competence and mutual abide by to all the disputants. Some levels of resolution which are critical include the end to behavioral fighting, settlement of conflict issues, eliminating the emotional tensions and reconciliation of the outstanding disputes between the disputants. Party directed mediation is mainly useful when suffering communication, and personality conflicts exist which threaten the ongoing interpersonal relations. The purpose of
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